Testimonials

Read some of the recent testimonials we've received from clients and graduates.

Good morning PAR Preferred Agent Network;

On behalf of the senior management at PAR North America we come to you today with an important request. As you know, a growing number of lenders are requiring that repossession agents are certified through an approved accreditation program. Consequently, we must require the same from all PAR approved agents. Currently PAR has approved the RISC-CARS http://www.riscus.com/education.aspx certification program. We recognize that most of the PAR agent network is already certified. Going forward, however, we must require that all agents provide proof of certification before January 1, 2012. Please email proof of certification.

Thanking you in advance for your cooperation.
Best regards,
Jerry L. Ward
Recovery Manager
PAR North America
13080 North Meridian Street
Carmel, IN 46032

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Professional certification is a good thing! Let me tell you how I know.

Almost six years ago my company was sued by a debtor alleging "negligent hiring". This allegation has become a huge issue across the country for collateral recovery specialists. During the trial hearing, our attorney presented the court with a copy of the C.A.R.S. National Certification program as proof of our Professional competency to service self-help repossession assignments.

I am very happy to report that the allegations of "negligent hiring" were dismissed by the court due to our field agent's C.A.R.S. certification. My entire staff is now C.A.R.S. certified and I highly recommend this program for those in the collateral recovery profession. It works!

As a result of the court dismissing the negligent hiring claim due our staff's certification through the C.A.R.S. program I began to learn more about RISC which is the organization that offers the C.A.R.S. program. I found that RISC offers numerous additional benefits and I am happy to report that I have applied, and have been accepted as a RISC Agent Alliance Member.

With more than 11,000 law suits filed in 2011, many of them involving the self-help repossession process I believe it is of the utmost importance that we in the industry make the effort to reduce the risks associated with our industry and there is no question that professional certification will be an invaluable tool in this effort. I encourage every professional in our industry to take a close look at the benefits that the C.A.R.S. certification program and RISC brings to the industry.

Bryan McCollister
Director of Operations
Faith Financial Group, INC

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To whom it may concern:
At Recovery Solution we strive to provide the most comprehensive training and tools for our staff to achieve success. In an effort to improve our staff's understanding of the recovery industry laws and protocol, we implemented the Certified Asset Recovery Specialist (CARS) program in 2006 as part of our standard training for all personnel.

The CARS curriculum not only provides our staff with a thorough understanding of the industry and recovery field operations, enabling us to strengthen our partnership with the recovery agents, it also provides our staff with the knowledge necessary to effectively manage the recovery operations on behalf of our lienholder clients.

Based on the results gained by our staff, I would highly recommend that each and every collateral recovery business owner and lienholder alike implement the CARS curriculum as part of their training program. We applaud Recovery Industry Services Company's (RISC) efforts and wish them much success as they endeavor to improve the collateral recovery industry through their education and other services.

Phil Hanks
General Manager
Recovery Solution

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"The CARS curriculum not only provides our staff with a thorough understanding of the industry and recovery field operations, enabling us to strengthen our partnership with the recovery agents, it also provides our staff with the knowledge necessary to effectively manage the recovery operations on behalf of our lienholder clients."

"I have read, researched and taken many educational courses on countless subjects pertaining to the recovery process. Never have I come across anything so meaningful and so structured, easy to read and cross reference. Not only does this cover all applicable laws and regulations, but it provides meaningful scenarios and helpful information for everyone in the recovery industry, from business owner, to agent/drivers, to office staff."

"A program we often suggest to Vendors and is accepted throughout the Industry is the Certified Asset Recovery Specialist or C.A.R.S. Certification program offered by RISC – Recovery Industry Service Company. This program is offered in 3 versions: National, FL Version & CA Version."

The Certified Asset Recovery Specialist® National Certification Program was developed by Matrix Educational Systems, Inc. Matrix is a (Florida) licensed training facility created to provide professional training curriculum for the collateral recovery(repossession) industry. The course consists of fourteen (14) sections, covering the Asset (Collateral) Recovery Industry, Skiptracing, Ethics and Communication, Defensive Driving and Tow Truck Operation and Insurance Coverage’s critical to these operations

Our training facility, Matrix Educational Systems was created in 1999 for the purpose of developing professional training and certification programs exclusively for the collateral recovery industry. Matrix is a wholly owned subsidiary of RISC and provides the only Industry accepted certification programs.